The fastest way to reach us is by email at hello@loophome.com.au, and we'll do our best to reply within 1-2 business days, Monday to Friday.

For order questions, sizing help, care advice, Re-Loop returns, exchanges, or anything else — email us and include your order number if you have one. Returns: please email first — see our Refunds policy for details.

We supply selected retail partners across Australia and welcome wholesale enquiries from boutiques, hotels, and design studios. Email hello@loophome.com.au with subject "Wholesale" and we'll send through our line sheet.

For press, editorial, sampling, or collaboration requests, please email marketing@loophome.com.au.